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Internet
scammers casting about for people's financial
information have a new way to lure unsuspecting victims:
They go "phishing." Phishing, also called "carding," is
a high-tech scam that uses spam to deceive consumers
into disclosing their credit card numbers, bank account
information, Social Security numbers, passwords, and
other sensitive information.
According to
the Federal Trade Commission (FTC), the emails pretend
to be from businesses the potential victims deal with -
for example, their Internet service provider (ISP),
online payment service or bank. The fraudsters tell
recipients that they need to "update" or "validate"
their billing information to keep their accounts active,
and direct them to a "look-alike" Web site of the
legitimate business, further tricking consumers into
thinking they are responding to a bona fide request.
Unknowingly, consumers submit their financial
information - not to the businesses - but the scammers,
who use it to order goods and services and obtain
credit.
To avoid
getting caught by one of these scams, the FTC, the
nation's consumer protection agency, offers this
guidance:
- If you
get an email that warns you, with little or no
notice, that an account of yours will be shut down
unless you reconfirm your billing information, do
not reply or click on the link in the email.
Instead, contact the company cited in the email
using a telephone number or Web site address you
know to be genuine.
- Avoid
emailing personal and financial information. Before
submitting financial information through a Web site,
look for the "lock" icon on the browser's status
bar. It signals that your information is secure
during transmission.
- Review
credit card and bank account statements as soon as
you receive them to determine whether there are any
unauthorized charges. If your statement is late by
more than a couple of days, call your credit card
company or bank to confirm your billing address and
account balances.
-
Report suspicious activity to the FTC. Send the
actual spam to uce@ftc.gov. If you believe you've
been scammed, file your complaint at
www.ftc.gov,
and then visit the FTC's Identity Theft Web site (www.ftc.gov/idtheft)
to learn how to minimize your risk of damage from
identity theft.
Visit
www.ftc.gov/spam
to learn other ways to avoid email scams and deal with
deceptive spam. |